Contact information

How to Reach Us

Email: info@ceeylo.com

Ceeylo is an online store based in Alberta, Canada.

Response Times

We answer every email within 1 business day, Monday to Friday. Messages received over the weekend are answered on Monday.

If you are writing about an existing order, please include your order number so we can help you straight away.

What to Contact Us About

• Questions about a product before you buy
• Order status, tracking, or delivery timing
• Returns, exchanges, and refunds
• Damaged, faulty, or incorrect items
• Anything else at all — if you are unsure, just write to us

We read everything that comes in and a real person replies.